In the case of any corrosion analysis, it is important to be clear, precise and understood. Unless the corrosion testing lab is clear in their testing and analysis, the problem cannot be easily solved.
Many corrosion testing labs do not write reports with the final reader in mind. The final reports are typically not user-friendly. MSi strongly feels that any report, which has to be explained to the client after reading, is a poor report. An effective report has to be self-explanatory and easily understood by the client.
At MSi, the client's perspective is very important. In investigations, there are many areas to be considered. This can be difficult for the customer to understand. Hence it is hard for them to follow the entire corrosion failure analysis. For this purpose, MSi uses the "Investigative Summary" reporting format.
This format is unique to the metal testing laboratory industry. The purpose of this design is to provide conclusions which are easy to read and comprehend; these are presented as single thoughts. This allows the customer to fully and thoroughly understand the main
cause of the problem.
Photographs are an important part of the report. They provide visual evidence. When explaining stress corrosion test results, photographs play an important role in making it easy for the customer to understand the final conclusions. Photographs are also extremely useful in explaining other complicated corrosion mechanisms. The unique format along with photographs is what makes MSi reports unique and popular with customers.
An engineer may spend many hours creating a test report. For this reason, MSi has an in-house peer review system. This system ensures that the data reported is clear and concise to the reader. All reports that go out the door have had two pair of eyes on them.
All test reports, which provide an opinion, have to be reviewed by a senior member of the Metallurgical Engineering Staff. The reviewer has to sign and approve its readability, technical content, photographic presentation, and lack of typos. This process of this senior staff review, gives customers the advantage of getting reports which are easy to read and comprehendible. MSi can customize a report based on the complexity of the tests being performed.
The peer review system helps MSi to stand out as a customer-oriented company. This system plays an important role in the MSi Quality Control System and helps make MSi the leading Corrosion Test Lab facility.
