MSi Testing & Engineering is nationally recognized Failure Analysis Lab. We provide investigative analysis to for failure analysis root cause determination of hot rolled steel mill claims. Our staffs of eight metallurgical engineers have varied industrial backgrounds that
overlap to provide metallurgical
expertise in over thirty different
manufacturing industries – some of
which are:
- Medical Instruments and Implants
- Railroad Cars, Equipment and Components
- Foundry Technology and Castings
- Forgings
- Steel Mill Equipment and Processes
- Automotive Components
- Power Generation
(Nuclear, Fossil Co-Generation, Steam, Gas & Wind)
- Heat Exchangers
- Pressure Vessels
- Fasteners
- Plating and Coatings
- Oil Pipeline
As a daily resource to our Failure Analysis Lab, our engineering staff reviews all inbound testing projects. Their collective knowledge is used to review
ALL daily testing – especially new clients from the internet and referred clientele. A phone call to all new clients from an engineering staff member is standard operating procedure at
MSi. This procedure is not common at other laboratories. Engineers interact with our customer service and sales departments to be sure that the quoted testing and the submitted sample(s) all match up. Project details and client questions are all addressed in a timely manner.
After the testing is completed, the engineering team reviews
ALL test reports for:
1. Completion of all purchase order requests.
2. Specification accept/reject review requirement.
3. Client turn-around requirement.
4. Consistent pricing in line with quotation.
5. Communications with client upon completion of a project, ensuring all requests have been met.
Plain and simple…MSi is a different Failure Analysis Lab. Our diverse staff of engineers is always available to communicate with our clients on all testing.
MSi’s team of metal experts is a resource to our clients when performing metal failure analysis and supporting our routine testing services. Call our sales team today to see why
MSi is a different laboratory.
